Data Protection

G999 Privacy Policy — Your Data Is Safe with Us

G999 places the highest priority on protecting your personal data. On this page, we clearly explain — in plain language — what information we collect, why we collect it, and how we keep it secure.

Last Updated: 1 May 2026
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256-Bit SSL Encryption
Your Data Is Never Sold
GDPR-Compliant
24/7 Cyber Monitoring

How We Protect Your Privacy

Every step g999 takes is aimed at ensuring the security and transparency of your personal information.

01
Military-Grade Encryption

G999 uses 256-bit AES encryption—the same standard trusted by banks and government agencies. Every transaction and piece of personal data you share is protected under this security framework.

02
Your Data Is Never Sold

Your name, phone number, email, or transaction details are never sold to third parties — and are never shared with advertisers.

03
Minimal Data Collection Policy

G999 only collects information that is genuinely necessary to provide its services. We do not request or retain data beyond what is required.

04
Data Retained for a Defined Period

Your data is never held longer than necessary. Once your account is closed, it is securely deleted after the applicable retention period expires.

05
You're in Full Control

You can view, correct, or delete your data at any time. g999 fully upholds this right.

06
Independent Security Audit

G999's data security measures are regularly audited by independent third-party cybersecurity experts. The findings are used to continuously raise our standards.

Table of Contents
Your Rights
Right to Access
Right to Rectification
Right to Erasure
Right to Data Portability
Right to Object
1

Introduction & Scope of This Policy

This Privacy Policy g999 Published by the company operating the platform (g999-baji.com) and its associated mobile applications. By using the g999 website or app, you agree to the terms of this policy.

This policy explains what personal data we collect, why we collect it, how we protect it, and what rights you have. We've written it in plain, straightforward language so that nothing is left unclear.

Our Core Principles: Your data belongs to you. We collect only what is necessary, use it solely to improve our services, and never sell it to anyone.

This Privacy Policy has been drafted in accordance with international data protection standards, aligned with Bangladesh's Digital Security Act and international GDPR guidelines.

2

What Information We Collect

G999 collects three types of information:

A) Information You Provide Directly

  • Personal Information: Full name, date of birth, nationality.
  • Contact Information: Mobile number, email address, and home address.
  • Verification Documents: A photo of your National ID, passport, or driving licence (as part of the KYC process).
  • Payment Information: bKash/Nagad number, last four digits of your bank account.

B) Automatically Collected Information

  • Device Info: Device type, operating system, and browser.
  • Usage Information: Pages visited, time spent, and games played.
  • IP Address: For security and fraud prevention purposes.
  • Cookies & Tracking: For session management and experience improvement.
Data Type Purpose Retention Period
Identity InformationKYC Verification5 years after account closure
Transaction HistoryFinancial Records7 years after account closure
Gaming LogDispute Resolutionৱ Years
Contact InformationSupport & NotificationsFor the duration of active account
Device InformationSecurity Monitoring90 Days
3

Why We Collect Your Data & How We Use It

G999 uses your information solely for the following purposes:

  • Account Management: Facilitating registration, login, and identity verification.
  • Payment Processing: Processing deposits and withdrawals securely.
  • Legal Obligation: Compliance with AML (Anti-Money Laundering) and KYC regulations.
  • Customer Support: Resolving your issues and questions.
  • Security: Preventing fraud, hacking, and unauthorized access.
  • Promotional Communications: Sending you bonus and promotional offers with your consent.
  • Product Improvement: Using analytics to improve and enhance the platform.

Marketing Communications: If you'd prefer not to receive promotional emails or SMS, you can opt out at any time through your account settings or by contacting our support team.

4

How Your Data Is Protected & Stored

G999 protects your data using a multi-layered security system:

  • Encryption: All data is stored with 256-bit AES encryption. TLS 1.3 protocol is used during transmission.
  • Firewall: An advanced WAF (Web Application Firewall) defends against cyberattacks.
  • Access Control: Only authorised personnel may access your data, and only to the extent necessary.
  • Secure Servers: Our servers are housed in ISO 27001-certified data centers.
  • Regular Audits: An independent team of security experts conducts regular Penetration Testing to identify vulnerabilities.
  • 24/7 Monitoring: Real-time cybersecurity monitoring runs around the clock, 24/7.

Data Breach Protocol: In the event of an unexpected security incident, g999 will notify all affected users within 72 hours and take immediate remedial action.

5

Sharing Data with Third Parties

G999 does not routinely share your information. However, limited data may be shared in specific circumstances:

  • Payment Processors: bKash, Nagad, Rocket — only the information necessary to complete transactions.
  • KYC/AML Services: Authorized third-party companies for identity verification.
  • Law Enforcement: Data may be disclosed in response to a court order or legal obligation.
  • Game Providers: Limited data (age verification and currency) is shared to ensure a seamless gaming experience.

Never: g999 will never sell your data to Advertisers, data brokers, or marketing companies sold or shared with third parties. This is our strongest commitment.

All third parties we work with are contractually required to uphold privacy standards equivalent to those of g999.

6

Cookie Policy

The g999 website and app use cookies to enhance your experience. Cookies are small text files stored in your browser.

The cookies we use:

  • Essential Cookies: Maintaining login sessions and ensuring security. The site cannot function without these.
  • Functionality Cookies: Remembering your preferred language, theme, and settings.
  • Analytics Cookies: To understand which pages are used most — completely anonymized.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

7

Your Rights

G999 fully recognizes and upholds the following rights regarding your personal data:

Right to Access

You can find out exactly what data g999 holds about you. Requests will be fulfilled within 30 days.

Right to Rectification

You may request corrections to any inaccurate or outdated information. You can also update your details directly in Account Settings.

Right to Erasure

Upon account closure, you may request deletion of any data beyond what is legally required to be retained.

Right to Data Portability

You may request a copy of your data in a standard digital format.

Right to Object to Processing

You may object to the use of your data for marketing communications or analytical purposes.

Right to Restriction of Processing

You may request that the processing of your data be restricted under certain circumstances.

To Exercise Your Rights: Email us at support@g999-baji.com or reach out via live chat. We will respond within 30 days.

8

Minor Protection

G999 strictly refrains from collecting data or providing services to anyone under 18. Age is verified at registration, and identity documents are checked during the KYC process.

If we discover that a minor's data has been collected inadvertently, that data will be deleted immediately and the account will be closed.

What Parents Should Do: If your child has accidentally registered on g999, please notify us immediately. We will delete the account within 24 hours.

9

International Data Transfers

As g999 is an international platform, your data may be stored on secure servers located in various countries. All countries where data is transferred uphold internationally recognized data protection standards.

For all data transfers, g999 ensures that:

  • The destination country has adequate data protection laws in place.
  • Contractual safeguards are in place.
  • All recipient parties adhere to g999's privacy standards.
10

Policy Changes & Updates

G999 reserves the right to update this Privacy Policy. For any significant changes, we will:

  • Update the "Last Updated" date at the top of the page.
  • We will notify registered members by email.
  • We will send push notifications via the app.
  • We will notify you at least 14 days before any changes take effect.

If you do not agree with the updated policy, you have the right to close your account. Continued use of g999 after any changes will be taken as acceptance of the revised policy.

11

Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact our Data Protection team:

  • Email: support@g999-baji.com (Subject: Privacy Request)
  • Live Chat: On the g999 website or app, 24/7
  • Help Centre: Visit our Help Center for general inquiries

We take every request seriously and aim to respond in writing within 30 days.

g999's Commitment: Protecting your privacy means more to us than a legal obligation — it is an ethical responsibility. If you ever feel your data is not being handled properly, please don't hesitate to let us know.

Your Data Is Secure

Play Safe, Trust Us G999-কে

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